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Principal Conference

Begins: Ends:

(Check-In 9:00am EST)

Four Points by Sheraton Norwood

1125 Boston Providence Tpke
Norwood, MA 02062

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10.00 Credits

Member Price $999.00

Non-Member Price $999.00

Overview

Take your leadership and your firm to the next level at the Principal Conference, August 3–4 in Norwood.

Designed specifically for accounting firm principals, partners and senior leaders, this two-day, in-person conference delivers practical strategies to help you communicate with greater influence, strengthen accountability, drive sustainable growth and build a high-performing firm culture. Explore the future of professional judgment in an AI-driven environment and choose a focused workshop on executive communication or succession planning. You’ll leave with fresh perspectives, actionable tools and stronger connections with fellow firm leaders from across New England.

Earn 10 CPE credits while investing in the skills that will shape your firm’s future.

Monday, August 3

General Session

- Breakfast and Networking

This session is available to registrants only.

General Session

- Welcome

Jerry Gagne, Wolf & Company, P.C.

Jerry Gagne

Jerry is a Principal and the firm’s President and Chief Executive Officer where he’s responsible for helping lead Wolf’s overall strategic direction. Jerry was formerly the leader of Wolf’s Financial Institution team and Director of Wolf’s Advisory Group. Prior to joining Wolf in 2001, he held senior management positions at an international accounting firm and in private industry. Jerry’s expertise includes the evaluation, design, and development of cyber strategy and governance initiatives, as well as the implementation, management, and monitoring of information security frameworks and programs.

This session is available to registrants only.

General Session

- Strategic Storytelling: Communicate with Authority, Credibility and Trust

Shil Shanghavi

Shil Shanghavi

Shil Shanghavi is a globally renowned public speaker, storyteller, and event host whose journey began not with a microphone in hand, but with a stutter that could have silenced him. Instead, he transformed it into his greatest strength.From this foundation, Shil has pioneered a new era of public speaking. He was the first speaker coach in Australia to integrate Artificial Intelligence and Virtual Reality into the craft, revolutionising how we develop and measure communication skills. His approach combines timeless storytelling with cutting-edge technology, creating a blueprint for how executives and teams can speak with influence. His impact spans more than 100 countries, across industries and cultures, where he has coached CEOs, empowered teams, and delivered keynote addresses that leave audiences with strategies they can act on immediately. Recognised as a LinkedIn Top Voice for Public Speaking, Shil is regarded as one of the foremost communication specialists in the world today. Beyond the stage, Shil actively shapes the speaking landscape. He is a presentation mentor for IMPACT 100 WA, the creator and founder of Unfiltered Stories: a global storytelling event, and the founder of Wild Stories: a philanthropic program that trains conservationists to amplify their global impact. He also served as Head of Speaker Coaching for TEDxPerth. In 2021, Shil’s influence reached cinematic heights with the global release of SHIL, an award-winning documentary that chronicles his life and career. The film not only cemented his reputation as a luminary in communication but also inspired a new generation of speakers to embrace their voice, no matter their obstacles. Today, Shil continues to stand at the intersection of story, strategy, and innovation. Whether speaking at a global conference, coaching global executives, or mentoring rising voices, his mission remains clear: to transform the way the world speaks

In this keynote, I will discuss how to elevate our communication through storytelling. Drawing on my personal story, I will explain how to build cadence, turn complex ideas into messages that inspire trust, and influence decisions across audiences. My keynote will address: • Purposeful storytelling: understand why storytelling transcends borders and cultures to build connection and establish credibility • Think with clarity: align our thoughts and language to inspire trust, shift perspectives, and drive decisive action • Cut through complexity: apply one communication framework to land ideas with authority and precision • Explore the future: an introduction to SpeakerLab, an online platform to build and measure cadence • Shaping narrative: member firms will understand how to shape their narratives to share their strategic vision.

This session is available to registrants only.

General Session

- Break

This session is available to registrants only.

Breakout Session

- Topic 1 – Growth Strategies in a Changing Landscape

Scott Moore, The Rainmaker Companies

Scott Moore

Scott Moore, owner and COO of The Rainmaker Companies, is dedicated to helping professional service firms across the country optimize their ability to grow. Over his 30-year career of leading integrated marketing and business development programs, he has developed a holistic perspective of strategies and tactics that drive growth. Prior to joining The Rainmaker Companies, Moore served as CMO for a Top 20 U.S. accounting firm where he led marketing and business development initiatives that helped drive 12-fold revenue growth over 14 years. He actively contributes to the industry through collaboration, leadership and knowledge-sharing, and has served as president of the Association for Accounting Marketing (AAM). Moore has been named among the “Top 100 Most Influential People in the Accounting Industry” by?Accounting Today, was recognized as the “Accounting Marketer of the Year” by the?CPA Practice Management Forum and in 2019, he was inducted by AAM into the Accounting Marketing Hall of Fame.

The accounting profession faces new challenges, from remote work to market consolidation and a technology revolution. These shifts impact how firms pursue growth. Despite staffing hurdles, growth remains key. To remain successful, strategies must adapt to market conditions. We explore the three main avenues for growth: acquiring new clients, retaining existing ones, and expanding relationships with new services, enhanced scale, and M&A. Key objectives include: · Understanding market shifts: We examine trends from past eras to today, showing how these have reshaped strategic priorities and business models. · Defining growth goals: Learn to identify the core parts of a growth objective and align your strategies to achieve them. · Client-centric growth models: Discover a model for assessing client needs and aligning solutions · to increase client relationship value. · Strategies for inorganic growth: How to become a market consolidator. · Gain practical insights on fostering growth in today’s professional landscape.

This session is available to registrants only.

- Topic 2 – The New Psychology of Professional Skepticism: Adapting Judgment to the Modern Environment

Toby Groves, Groves Research and Consulting

Toby Groves

Toby Groves is an independent researcher and speaker on organizational psychology and critical thinking. Using his concept of dynamic thinking, Toby helps audiences achieve dramatic advances in thinking through insight and perspective shifts. His research includes a fascinating examination of change blindness and observer variability, such as how experts following identical procedures reach contradictory conclusions. Trained in a unique combination of forensic psychology, forensic accounting and behavioral research methods, Groves has an MS in industrial-organizational psychology and is known for his use of innovative psychological techniques and extraordinary transparency of his own life experiences as part of his work. Toby’s research, story and commentary have been featured on media outlets such as NPR, in professional industry journals, and studied by business schools around the world.

The world has changed—and so must our approach to professional skepticism. In environments shaped by information overload, AI-generated conclusions, and accelerating complexity, the ability to think critically and skeptically is no longer just a professional requirement. It is a leadership advantage. Yet most approaches to skepticism remain rooted in outdated mechanical checklists and superficial doubt—tools designed for a simpler time and a more predictable information landscape. This session introduces a dynamic new model of skeptical reasoning built for the environments leaders actually face today. Through powerful live demonstrations and interactive exercises, participants discover the hidden psychological and contextual forces that shape judgment—often without their awareness. They explore the three dimensions of skepticism and learn how to calibrate their thinking to the reliability of evidence, the demands of the situation, and the culture of the organization. The result is a more precise, more adaptive, and more trustworthy form of professional judgment. For principals and partners whose reputations depend on the quality of their skeptical reasoning—and who lead teams of professionals whose judgment must be developed and trusted—this session delivers both personal insight and practical leadership application. The best leaders don’t just think skeptically themselves; they build organizations where skeptical thinking thrives at every level

This session is available to registrants only.

General Session

- Lunch

This session is available to registrants only.

General Session

- Untapped for Leaders

Toby Groves, Groves Research and Consulting

Toby Groves

Toby Groves is an independent researcher and speaker on organizational psychology and critical thinking. Using his concept of dynamic thinking, Toby helps audiences achieve dramatic advances in thinking through insight and perspective shifts. His research includes a fascinating examination of change blindness and observer variability, such as how experts following identical procedures reach contradictory conclusions. Trained in a unique combination of forensic psychology, forensic accounting and behavioral research methods, Groves has an MS in industrial-organizational psychology and is known for his use of innovative psychological techniques and extraordinary transparency of his own life experiences as part of his work. Toby’s research, story and commentary have been featured on media outlets such as NPR, in professional industry journals, and studied by business schools around the world.

What separates the leaders who consistently make exceptional decisions from those with equal—or even greater—technical expertise? Not knowledge. Not credentials. Not experience. What sets them apart is something far more fundamental: how they think. Untapped for Leaders is a one-of-a-kind keynote experience grounded in cutting-edge research in neuroscience, cognitive psychology, and decision science. This session reveals the hidden architecture of expert judgment—and gives leaders direct access to cognitive capabilities they already possess but rarely use. At the heart of the session is a stunning optional live demonstration: an audience volunteer wears an EEG headset that displays their real-time brain activity for the entire room to see. Through live experiments, the audience watches as different thinking approaches and perspectives activate completely different neural networks. What was once abstract becomes undeniable: the quality of judgment isn’t fixed. It depends on how we direct our thinking—and that can change. This insight has never been more urgent. As artificial intelligence commoditizes analysis, the competitive advantage shifts decisively to human judgment: the quality of the questions asked, the wisdom to interpret outputs in context, and the discernment to know when data confirms and when it misleads. A powerful AI model given a poor question still produces a poor outcome. What leaders bring to AI determines everything it delivers. Untapped for Leaders equips principals, partners, and senior executives to develop and deploy the cognitive capacities no algorithm can replicate—the ability to see what others miss, think in dimensions others don’t access, and make decisions that hold up when stakes are high and certainty is low. Audiences consistently describe this session as unlike anything they have experienced—meaty, inspirational, and immediately actionable.

This session is available to registrants only.

General Session

- Break

This session is available to registrants only.

Breakout Session

- Topic 1 – Elevating Principal Accountability: from Principal to Enterprise Leader

Scott Moore, The Rainmaker Companies

Scott Moore

Scott Moore, owner and COO of The Rainmaker Companies, is dedicated to helping professional service firms across the country optimize their ability to grow. Over his 30-year career of leading integrated marketing and business development programs, he has developed a holistic perspective of strategies and tactics that drive growth. Prior to joining The Rainmaker Companies, Moore served as CMO for a Top 20 U.S. accounting firm where he led marketing and business development initiatives that helped drive 12-fold revenue growth over 14 years. He actively contributes to the industry through collaboration, leadership and knowledge-sharing, and has served as president of the Association for Accounting Marketing (AAM). Moore has been named among the “Top 100 Most Influential People in the Accounting Industry” by?Accounting Today, was recognized as the “Accounting Marketer of the Year” by the?CPA Practice Management Forum and in 2019, he was inducted by AAM into the Accounting Marketing Hall of Fame.

In today’s environment, partnership must mean more than production and tenure. This session challenges partners to redefine enterprise ownership — focusing on growth contribution, talent development, collaboration, financial stewardship, and strategic leadership. Through structured discussion and practical frameworks, partners will examine common accountability gaps and explore tools such as scorecards and performance dialogues that reinforce consistent standards across the firm. Participants will: · Clarify expectations for enterprise-level partner contribution · Identify behaviors that strengthen — or weaken — firm performance · Explore accountability systems that support growth and succession · Commit to one measurable leadership shift

This session is available to registrants only.

- Topic 2 – The Organization as a Living System: Culture, Communication and the Culture of High-Performance Firms

Toby Groves, Groves Research and Consulting

Toby Groves

Toby Groves is an independent researcher and speaker on organizational psychology and critical thinking. Using his concept of dynamic thinking, Toby helps audiences achieve dramatic advances in thinking through insight and perspective shifts. His research includes a fascinating examination of change blindness and observer variability, such as how experts following identical procedures reach contradictory conclusions. Trained in a unique combination of forensic psychology, forensic accounting and behavioral research methods, Groves has an MS in industrial-organizational psychology and is known for his use of innovative psychological techniques and extraordinary transparency of his own life experiences as part of his work. Toby’s research, story and commentary have been featured on media outlets such as NPR, in professional industry journals, and studied by business schools around the world.

You can’t put culture on a balance sheet. Yet it predicts—more reliably than strategy, technology, or individual talent—which firms will thrive and which will stagnate. The question is not whether culture matters. The question is whether leaders can learn to read it, build it deliberately, and shape it in ways that outlast any single individual. This session introduces a transformative framework: the organization as a social immune system—a living, dynamic network that, like the human immune system, either protects its host from dysfunction or, when compromised, allows problems to spread quietly until they become crises. Understanding this system is one of the most powerful tools available to leaders building lasting, high-performance firms. At the center of the session is a striking finding from MIT: in a landmark study, researchers tracked employee communication by having people wear high-tech sensors. The results were decisive. Communication patterns—not individual skills, not knowledge, not technical expertise—were the single most predictive factor of team and organizational success. The patterns of how people connect, share information, and respond to each other outperformed all other measured variables combined. For principals and partners responsible for building the culture and future of their firms, this is not a peripheral insight. It is the central one. Drawing on organizational psychology, systems science, and behavioral research, this session equips leaders to see their organizations the way a skilled diagnostician sees a patient: by reading the signals that most people walk past every day. What gets said in meetings—and what doesn’t. Who connects to whom. How information flows under pressure. How trust compounds or erodes through small, unremarkable moments. These are not soft concerns. They are the real architecture of firm performance—and firm succession.

This session is available to registrants only.

Tuesday, August 4

General Session

- Breakfast and Networking

This session is available to registrants only.

Breakout Session

- Option 1 - The Clarity Model

Shil Shanghavi

Shil Shanghavi

Shil Shanghavi is a globally renowned public speaker, storyteller, and event host whose journey began not with a microphone in hand, but with a stutter that could have silenced him. Instead, he transformed it into his greatest strength.From this foundation, Shil has pioneered a new era of public speaking. He was the first speaker coach in Australia to integrate Artificial Intelligence and Virtual Reality into the craft, revolutionising how we develop and measure communication skills. His approach combines timeless storytelling with cutting-edge technology, creating a blueprint for how executives and teams can speak with influence. His impact spans more than 100 countries, across industries and cultures, where he has coached CEOs, empowered teams, and delivered keynote addresses that leave audiences with strategies they can act on immediately. Recognised as a LinkedIn Top Voice for Public Speaking, Shil is regarded as one of the foremost communication specialists in the world today. Beyond the stage, Shil actively shapes the speaking landscape. He is a presentation mentor for IMPACT 100 WA, the creator and founder of Unfiltered Stories: a global storytelling event, and the founder of Wild Stories: a philanthropic program that trains conservationists to amplify their global impact. He also served as Head of Speaker Coaching for TEDxPerth. In 2021, Shil’s influence reached cinematic heights with the global release of SHIL, an award-winning documentary that chronicles his life and career. The film not only cemented his reputation as a luminary in communication but also inspired a new generation of speakers to embrace their voice, no matter their obstacles. Today, Shil continues to stand at the intersection of story, strategy, and innovation. Whether speaking at a global conference, coaching global executives, or mentoring rising voices, his mission remains clear: to transform the way the world speaks

In this half-day workshop we will cover: • How to communicate when stakes are high • Boardrooms, investor presentation and internal decision forums • The Science behind confident, credible communication • A clear understanding of how the brain processes messages, and how structure, pacing, and intent change how messages land • Using story as a strategic tool for executive communication This is a working session where participants practice and pressure-test their communication, leaving with tools they can apply that same week. By the end of the workshop, participants will learn how to integrate stories into conversations, meeting and presentations in a way that feels precise, relevant, and commercially grounded

This session is available to registrants only.

- Option 2 - Make Succession a Strategic Process

Samantha Mansfield, ConvergenceCoaching LLC

Samantha Mansfield

Samantha Mansfield is a senior consultant at ConvergenceCoaching ®, LLC, a national consulting firm that helps leaders achieve success. Named to Accounting Today’s Top 100 Most Influential People in Accounting list, CPA Practice Advisor’s “40 Under 40,” and the AICPA and CPA Practice Advisor’s “Most Powerful Women in Accounting,” she is passionate about coaching professionals and transforming business models. Committed to sharing ideas that drive growth and success, her love for teaching and coaching is evident in both her career and personal life.

Whether you or someone in your firm is nearing retirement age, being promoted, considering a sabbatical, or just concerned about the fact that you’re carrying too much responsibility for your firm, the issue of succession planning is probably weighing on your mind. Worse yet, the topic may feel overwhelming to address. We think you may be putting off your succession planning unnecessarily – it’s easier to get started than you think. Attend this session to gain strategies for hurdles that prevent most firms from success planning, including: • Overcoming the psychological barriers involved in retirement • Creating and managing an operational transition plan • Identifying successors for the retiree’s clients, referral sources, and internal assignments • Establishing knowledge transfer and mentoring relationships that work • Developing new roles that leverage retirees’ wisdom and abilities • Aiding the retiree in creating a powerful possibility for their future • Managing setbacks as they occur Leave this session with clear actions you can take to make succession a strategic and ongoing process in your firm!

This session is available to registrants only.

General Session

- Lunch and Closing Remarks/Wrap Up

This session is available to registrants only.

Participants in NECPAs events and programs agree to abide by the Society’s Code of Conduct.

Non-Member Price $999.00

Member Price $999.00